For pros who buy leads on Thumbtack, Angi & co.
Stop paying twice for the same customer.
Lead sites are great at one thing: introducing you to a customer. But if that customer comes back through the same site, you pay for them again. My Service Lab makes sure they come back to you instead — automatically.
No credit card. Cancel anytime.
💸 The math nobody does
Say a lead costs you $25 and you win the job. Great — that $25 bought you a customer. But most service customers don't rebook on their own; life gets busy, they forget, and six months later they're typing their zip code into the same lead site. If they hire you again through it, you just paid a second time for a customer you already earned. Do that across a season and your “marketing budget” is mostly re-buying your own customer list.
A reminder email costs you nothing. When it goes out at the right moment — right when the windows are getting dirty again — the rebooking comes straight to your schedule. First job: paid lead. Every job after: free.
How it works — three steps, one afternoon
Finish the job
Add the customer to My Service Lab like you would a contact — name, email, what you did.
Set their rhythm once
“Every 6 weeks” or “every spring” — whatever fits the work. Different services can have different rhythms.
They come back on their own
When they're due, they get a friendly reminder with your booking link. They book, it lands on your schedule, no lead fee.
And it runs the rest of the paperwork too
- ✓Scheduling with a drag-and-drop week
- ✓Quotes customers approve by email
- ✓One-tap invoices and card payments
- ✓A free booking page for your business
- ✓Crew clock in/out from their phones
- ✓Review requests after every job
To be clear: keep the lead sites.
This isn't a replacement for Thumbtack or Angi — they're still a fine way to meet people who've never heard of you. The problem was never the first lead fee; it's all the repeat ones. Use lead sites as the front door, and My Service Lab as the reason nobody leaves.
Questions pros ask us
Do I have to stop using Thumbtack or Angi?
No — keep using them for what they're good at: meeting brand-new customers. My Service Lab takes over after the first job, so those customers rebook with you directly and you never pay a lead fee for them again.
How do the automatic reminders work?
After a job, you set the customer's rhythm once — say, every 6 weeks. When they're due, My Service Lab emails them a reminder with your booking link. They book themselves, and the visit lands on your schedule.
What kinds of businesses does this work for?
Anything customers need again and again: house cleaning, window cleaning, pool service, carpet cleaning, lawn care, pressure washing, junk removal, handyman work, detailing, and more.
How much does it cost?
Starter is $29/month, Pro is $69/month flat. Every plan starts with a 30-day free trial — no credit card up front. One repeat customer usually covers the month.
Is it hard to set up?
You can add your customers and switch on reminders in an afternoon. Everything runs from your phone — no office manager, no IT person, no training videos.
Pay for a customer once. Keep them forever.
30 days free, no credit card, set up in an afternoon. If it doesn't book you a repeat job, it cost you nothing.