Looking for a Housecall Pro alternative?
The price on the sign is the price you pay.
No add-on ladder. No per-user fees. No phone call to cancel. My Service Lab is $29–$99 a month flat — scheduling, invoicing, and automatic repeat-customer reminders, all included, built for home-service crews of 1–5.
No credit card. Import your Housecall Pro customers by CSV in one step.
💵 What you actually pay
| Housecall Pro | My Service Lab | |
|---|---|---|
| Advertised entry price | $59/mo (annual billing, 1 user) | $29/mo (Starter) |
| What a working crew typically pays | $149–189/mo base, plus add-ons — proposals, service plans, price book, GPS per vehicle. Reviewers report real bills of $300+/mo | $69/mo Pro. That's it — no ladder |
| Repeat-customer service reminders | Inside a paid add-on on most plans | Included on every plan — it's the heart of the product |
| Your payments | Processed through their platform; instant payout costs extra | Your own Stripe, Square, or payment links — your money never passes through us |
| Cancelling | No online cancellation | From Settings, any time, no phone call |
Housecall Pro details from publicly available pricing and user reviews as of July 2026; plans change — check housecallpro.com for current rates.
The add-on ladder, explained
The most common story in Housecall Pro reviews goes like this: sign up at one price, then discover the things you assumed were included — tiered proposals, service plans, recurring reminders — each cost extra, and six months later the bill is double. That's not an accident; it's the pricing model. Ours is the opposite bet: one flat price, everything on the box is in the box, and if that means we leave fleet money on the table, fine — we're not building for fleets.
When Housecall Pro is the right call — honestly
Housecall Pro has real strengths: a built-in marketing suite with postcard campaigns, integrated payroll, phone answering services, GPS vehicle tracking, and an ecosystem built for operations that are scaling past ten employees. If that's where your business is headed, the add-ons buy real capability. If you're a crew of one to five, you'd be climbing a pricing ladder built for someone else's business.
Switching takes an afternoon
Export your customers
Download your customer list from Housecall Pro as a CSV.
Import in one step
Upload it — names, contacts, and addresses land in your customer list.
Set rhythms once
Tell each customer's schedule (“every 6 weeks”) and reminders run themselves from day one.
30 days free means you can run both side by side while you decide.
Questions switchers ask
Why does Housecall Pro end up costing more than the advertised price?
The advertised entry price covers one user and leaves out features most crews expect. Common needs - proposals, service plans, recurring service reminders - are sold as add-ons on top of the base plan, and reviewers consistently describe bills growing well past what they signed up for. My Service Lab has no add-on ladder: $29 or $69 a month, everything included.
Are automatic repeat-customer reminders included?
Yes - they're the heart of My Service Lab, on every plan. Set each customer's rhythm once (every 6 weeks, every spring) and the app emails them to rebook on its own. In Housecall Pro, the equivalent lives inside a paid add-on on most plans.
Can I cancel online?
Yes - from Settings, any time, no phone call. And your money never passes through us: connect your own Stripe or Square, or just use your own payment links and mark jobs paid.
What does Housecall Pro have that My Service Lab doesn't?
Real things: a built-in marketing suite with postcards, integrated payroll, phone answering services, GPS vehicle tracking, and a large ecosystem built for bigger operations. If you're scaling past ten employees, those start to matter. For crews of 1-5, they're mostly line items on a bigger bill.
How do I switch?
Export your customers from Housecall Pro as a CSV and import them into My Service Lab in one step. Set each customer's service rhythm and the reminders take over. Most small crews are fully moved in under an hour, and the 30-day trial means you can run both side by side while you decide.
Flat price. Everything included. Cancel online any time.
30 days free, no credit card. Bring your customer list and see what a bill that never grows feels like.